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Item Type:Journal Article
Title: Managing in Higher Education: The ‘Wicked Issues’
Author: Watson, D.
Abstract: Using the concept of ‘wicked’ or ‘slushy’ issues in social policy, the author presents a taxonomy of such problems faced by managers in universities and colleges. Groups of problems include: those shared with all large and complex enterprises; those affecting the public services with special force; and those peculiar to higher education. He concludes with some reflections on management reactions to such problems.
URL http://onlinelibrary.wiley.com/doi/10.1111/1468-2273.00142/abstract
Volume 54
Issue 1
Pages 5–21
Publication Higher Education Quarterly
Date 2000-00-00 2000